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FAQ
Frequently asked questions
General
Trade accounts have access to trade pricing and online memo shopping.
With your trade account you may shop our website for up to 10 memos on your first order. Additional memo orders will be allowed once you have placed your first full product order. Sample orders are pulled and shipped within two business days. Fulfillment is subject to memo availability. Your order is sent either by USPS or Fedex Ground. For rush shipping, contact showroom for rates.
Sample orders will be available for pick up within 24 hours if you are in Columbus, OH.
We do not keep stock in our showroom. Most of our lines print to order and lead times range from 2-8 weeks from the time you pay for your order. Lead times are noted on each product page based on vendor availability and printing timelines. If you are in a time crunch, please call the showroom or email orders@michipatterns.com (orders@michipatterns.com)– as some lines offer a rush fee and a few lines carry limited stock.
Yes! We can help with quantity estimates. We offer a $150 consultant fee for home or business owners within a 5 mile range of the showroom. $200 for 5-10 miles and $250 for up to 30 miles.
We strongly recommend working with a professional installer or upholsterer to confirm your estimate. We are happy to help with any product information when working with your installer or work room. Please reach out to orders@michipatterns.com (orders@michipatterns.com)for support.
We offer limited consultations with Arica and Kate for $125/hr in the showroom.
These sessions are available for the following services:
1. Wallpaper selections
2. Paint color coordination
3. Fabric selections
4. Furniture layout recommendations
5. Drapery selections and coordination with work room
These sessions do not provide suggestions on floor plans, major home renovations, or exterior design. Furniture, lighting and accessory selections may be provided on a case by case basis.
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